How To Become Smartswitch A Merchant

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Merchant applies to the council
Council assesses the merchant and inform SSB via DSP if client qualifies.
If merchant is approved, SSB inform the merchant about the approval and requirements for enrolment through a telephone call.
A day for enrolment will then be agreed upon by SSB Client Relations officer and a merchant.
Day of enrolment: contracts, debit order form and other office documents will be signed by the lessor and the lessee (the person who applied for the food coupon device and approved by the council)
After contract signing, the CR officer will then create a profile for the enrolling merchant and give them their Merchant Reference Number (MRN).
The CR officer will then lead the merchant to Accounts for account opening and payment. NB: Payment can be in the form of cash or card swiping.
After payment, the merchant will be handed to Helpdesk/Trainer so that they can be guided on how to use the device allocated them. pulvinar dapibus leo.

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A merchant is exposed to two options of acquiring a Telpo device. They can either Purchase or Rent it
Both options require
1. 1. Current/Re-registered CIPA documents
  2. Certified copy of ID’s of directors and shareholders
  3. Trade licence
  4. Sim card- registered, recharged, (p20) and activated by a short call.
  5. Witness
For those renting, we require voided cheque leaf/ bank confirmation letter (stating account number, account name, branch) because rental money is paid by a direct debit and to sign a direct debit
Merchant to book a day for enrolment with a client relations officer
1. 1. Day of enrolment: Contracts, applications forms, debit order form and other office documents will be signed by the lessor and the lessee (merchant).
The CR officer will then lead the merchant to Accounts for account opening and payment for the device. NB: Payment can be in the form of cash or card swiping.
After payment, the merchant will be handed to Helpdesk/Trainer so that they can be guided on how to use the device allocated them.

1. Food Coupon Merchants

Merchant applies to the council
Council assesses the merchant and inform SSB via DSP if client qualifies.
If merchant is approved, SSB inform the merchant about the approval and requirements for enrolment through a telephone call.
A day for enrolment will then be agreed upon by SSB Client Relations officer and a merchant.
Day of enrolment: contracts, debit order form and other office documents will be signed by the lessor and the lessee (the person who applied for the food coupon device and approved by the council)
After contract signing, the CR officer will then create a profile for the enrolling merchant and give them their Merchant Reference Number (MRN).
The CR officer will then lead the merchant to Accounts for account opening and payment. NB: Payment can be in the form of cash or card swiping.
After payment, the merchant will be handed to Helpdesk/Trainer so that they can be guided on how to use the device allocated them. pulvinar dapibus leo.

2. Where are you located?

Our offices are located at Unit 34/35 Kgale Mews, Gaborone International Finance Park, Gaborone, Botswana